# About Us ## Master of all. Jack of none. There is an exception to every rule. Bringing all your business connectivity technology together. #### Accredited to deliver the reliability your business depends on ## We simplify complexity. ## About Us Since our story began in 2018, Digital Origin has grown through strong service, strategic acquisitions and a clear belief that SMEs deserve enterprise‑grade technology without the complexity. In 2024, we entered an exciting new chapter under Private Equity firm, Lyra Technologies, with a strengthened leadership team and a renewed focus on innovation, service excellence and long term client partnerships. During this transition, Stephen Richardson stepped into the role of CEO and Rupert Evans joined as COO. Together, they lead the business with deep experience spanning SME, owner-run and private equity backed enterprise environments. What truly sets them apart is their shared commitment to building a culture where long‑term relationships come first. Their expertise in leading technology and service teams is matched by a genuine passion for understanding clients, championing their goals and delivering solutions shaped around the people behind every business. ### Stephen Richardson #### Chief Executive Officer “People and culture are our key focus at every stage of our business. From ensuring a robust cost model to providing the best, most knowledgeable service to clients, to having a happy and fun place to come to work. Our values feed this obsession. My focus is Business Culture and Product Innovation.” ### Rupert Evans #### Chief Operating Officer “Our service is our differentiator in a highly competitive, vendor-driven marketplace. Only service can separate us from other MSPs. Meticulous attention to detail at the highest possible levels of delivery is a must. Our values are relatable to every process through the business. I look for continuous improvement in everything we do.” ## Our Team Is Your Team Partnering with the right people is important. Following the right process with the right people is a powerful combination. You’re in good hands. ### Solution Designer Engineers with in-depth knowledge of all the wizardry required to securely connect your business both internally and externally. ### Support Team Keeping you connected. We’re easy to access, we know your business and we solve your problems. Simply call or email us to submit a service request to our help desk. ### Leadership Our directors each have over 20 years experience in serving clients in the IT and Telecoms industry. Their mission is building and leading a team who have a passion to provide innovative technology solutions backed up by five star client service. ### Consultants We can talk about complex technologies in a simple language. Meet with our consultants to find out the art of the possible. ### Meet the Team Behind the Tech **Stephen Richardson** [Link to LinkedIn](https://uk.linkedin.com/in/stephenrichardson2) **Rupert Evans** [Link to LinkedIn](https://uk.linkedin.com/in/rupert-evans-b4554017) **Nicola Roberts** [Link to LinkedIn](https://uk.linkedin.com/in/nicola-roberts-27b981223) **Damian Groves** [Link to LinkedIn](https://uk.linkedin.com/in/damiangroves) **Ashleigh Gibson** [Link to LinkedIn](https://www.linkedin.com/in/ashleighgibson/) **Keith Bird** [Link to LinkedIn](https://uk.linkedin.com/in/keithbird) **Neels Steyn** [Link to LinkedIn](https://uk.linkedin.com/company/digital-origin) **Lee Tribe** [Link to LinkedIn](https://uk.linkedin.com/in/lee-tribe-705043151) **Emilia Sayi** [Link to LinkedIn](https://uk.linkedin.com/in/emilia-sayi-b3b692172) **Jason McDill** [Link to LinkedIn](https://uk.linkedin.com/company/digital-origin) ## Our values We show up with energy and purpose. Always learning, collaborating, and putting our clients at the heart of everything we do. ### Act Passionately Energy and passion fuel innovation. We bring enthusiasm to every challenge, inspiring confidence and making work feel meaningful. ### Take Ownership We don’t wait for problems to fix themselves. We step up, own the outcome, and deliver results that matter. ### Build Relationships Strong partnerships are the backbone of everything we do. We go beyond transactions to create lasting trust with our clients, partners, and each other. ### Learn Daily Technology never stands still, and neither do we. By learning every day, we stay ahead and bring smarter solutions to our clients. ### Think Client Every decision starts with the client in mind. We succeed when their businesses thrive, so their goals drive our actions. ## Why Choose Digital Origin Our leadership brings decades of experience in the IT & telecom industry. Their mission is clear: build a team that’s passionate about innovation, service, and pushing boundaries ### Proven By The Data, Trusted By Clients Results over the last 90 days **0 sec** Call Pick Up Time **0 min** Response Time **0 min** Resolve Time **0%** Sameday Resolve **0%** Customer Satisfaction ### The Industries We Support ### The Size Of Businesses We Support - **99.9%** Average systems uptime - **1200+** Security threats blocked daily. - **95%** Client Retention Rate - **15mins** Average Response Time - **30%** Average IT Saving - **97%** of support tickets resolved within SLAs ### Let’s solve your IT Challenges Need speed, reliability, or just fewer headaches?